Sachin Iyer
Intranet a definite organizational addon
Organizational projects fall behind in timeline due to lack of collaboration and poor communication between the team members. Intranet is one the best tool for communication, collaboration and networking between teams/organization.
Intranet
An internal website that helps employees gets stuff done.
Simple, clear, everyday language that’s what an intranet is and that’s all you’ll ever need to say to explain an intranet to most employees.
In·ter·net & in·tra·net: Web between & web within
For those interested in the background of the term “intranet”, it’s helpful to splice up the word and look at how it relates to the larger internet.
“Inter” means “between.”
“Intra” means “within.”
The “internet” is a web between many networks.
An “intranet” is a web within a network.
The internet connects many people to many websites and many networks. An intranet connects people within a network. So your intranet is simply a website within your company’s network that (mostly) only employees can access.
James Robertson, perhaps the world’s foremost authority on intranets, says that intranets have 5 purposes:
- Content (e.g. policy documents)
- Communication (e.g. corporate news/tasks)
- Activity (e.g. expense form/HRMS/)
- Collaboration (e.g. projects)
- Culture (e.g. Organizational Behaviour/clubs)
Motivation (e.g. weekly appreciation/quiz/encouragements)
Advantages
Workforce productivity:
Intranets can help users to locate and view information faster and use applications relevant to their roles and responsibilities. With the help of a web browser interface, users can access data held in any database the organization wants to make available, anytime and – subject to security provisions – from anywhere within the company workstations, increasing employees’ ability to perform their jobs faster, more accurately, and with confidence that they have the right information. It also helps to improve the services provided to the users.
Time:
With intranets, organizations can make more information available to employees on a “pull” basis (ie: employees can link to relevant information at a time which suits them) rather than being deluged indiscriminately by emails.
Communication:
Intranets can serve as powerful tools for communication within an organization, vertically and horizontally. From a communications standpoint, intranets are useful to communicate strategic initiatives that have a global reach throughout the organization. The type of information that can easily be conveyed is the purpose of the initiative and what the initiative is aiming to achieve, who is driving the initiative, results achieved to date, and who to speak to for more information. By providing this information on the intranet, staffs have the opportunity to keep up-to-date with the strategic focus of the organization.
Web publishing allows ‘cumbersome’ corporate knowledge to be maintained and easily accessed throughout the company using hypermedia and Web technologies. Examples include: employee manuals, benefits documents, company policies, business standards, newsfeeds, and even training, can be accessed using common Internet standards (Acrobat files, Flash files, CGI applications). Because each business unit can update the online copy of a document, the most recent version is always available to employees using the intranet.
Business operations and management:
Intranets are also being used as a platform for developing and deploying applications to support business operations and decisions across the internetworked enterprise.
Cost-effective:
Users can view information and data via web-browser rather than maintaining physical documents such as procedure manuals, internal phone list and requisition forms.
Promote common corporate culture:
Every user is viewing the same information within the Intranet.
Enhance Collaboration:
With information easily accessible by all authorised users, teamwork is enabled.
Intranets contain a tremendous amount of information that needs to be easily accessible. Implementing the right information architecture (IA) and using appropriate navigation elements are essential to a successful intranet and a good user experience.
On top of that, intranet IA designers face a tremendous challenge: they have limited sources of inspiration. Because of the very nature of intranets, designers often have few opportunities to see how other intranets structure their information.
Intranet Few Clicks to Organized Office
The term Intranet is here to stay. I don’t see it vanishing any time soon. Trying to push a terminology change, such as “digital workplace” is a mis-focus of efforts – Although I acknowledge that “intranet” isn’t always well received at management levels and “digital workplace” and “social business” do perhaps “press the right buttons” and therefore have their uses.
Sachin Iyer
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